The operating system for service businesses done with phone tag
That $2,500 job you lost to the guy who picked up first? We built VeloxOS so next time, your customer texts you back instead.
Field-service owners running a couple of crews, storefront and clinic owners managing a front desk. Same pain either way: admin time wasted on phone tag, bookings that slip through voicemail, software that was built for someone smaller or someone bigger. VeloxOS is the one platform that works for both. SMS-first. Built by operators. Installed by us.
What you actually get back
One $2,500 job
a week recovered
The bookings your current tool loses to voicemail, missed texts, and phone tag. They stop slipping.
5+ hours
a week back to admin
No more chasing confirmations, copy-pasting from a spreadsheet, or re-typing the same text to ten customers.
0%
per-booking fees
We charge a flat monthly subscription. You keep every dollar your regulars pay you. Every time.
Which one are you?
We go to them
Window cleaning, pest control, pressure washing, HVAC, lawn care, carpet cleaning. You run routes. Your customers want same-week service. Dispatch chaos costs you a $2,500 job every week.
They come to us
Medspa, salon, aesthetics, chiropractic, dental. You run a location. Your front desk misses 15 bookings a day. Every one of those was going to be a regular.
Sound familiar?
The tool you picked when you were solo worked great when you were solo. Now there are two or three crews. The app crashes on a job site. Support hours end before your last stop of the day. Your dispatcher opened a spreadsheet again this morning.
So you looked at the enterprise option. Three hundred dollars per tech per month. Six weeks of training. A feature list so big the crew is scared to open the app. You closed the tab.
The platform built for your industry locked you into a year. Then it started charging twenty percent when your own regular rebooked through its app. You called to cancel. You are still on hold.
You don't need more software. You need one that picks up when your customer texts at 7:42 pm. That's what we built.
What we built
Every booking starts with a customer reply. One thread per person, every touch tracked, nothing lost to voicemail. The whole platform is designed so a customer can book from wherever they already live.
Drip schedules by exact date and time. Every SMS includes a personalized booking link. Landline numbers auto-flag for a manual call.
YESbooks the proposed time.LATERfrees the slot and sends a 30-day self-book link. Anything off-script lands in your inbox with a push.
Drag-and-drop dispatch. Off-day warnings. Pending-until-confirmed bookings for the ones you sold on a door. Reviews routed after completion.
What's in the box
Campaign messages fire at the exact minute you scheduled them. Edit a step mid-sequence and the customers already in flight keep their spot. No accidental blasts.
The link you text a customer after a LATER reply opens the full booking window. The link you text after a YES reply locks them to the campaign dates. Right scope, every time.
Your calendar knows who works Saturdays. Book a Saturday anyway if the customer insists. The warning is visible, the override is one click. No surprises on Monday.
Before we send an SMS to a new number, we check if it's a landline. Landlines surface to dispatch for a callback. We never burn your SMS credits on an undeliverable number.
Your SMS number, your A2P 10DLC registration, your branded booking page, your customer data. Other orgs on the platform never touch any of it.
4 or 5 stars get a testimonial video request and a referral form. 1-3 go to a review queue for you to handle. Nobody gets asked for a Google review after a bad service.
Is this you?
Done-for-you onboarding
No configuring. No six-week rollout. We set up your account, import your customers, register your SMS number, and train your team. Your first drip goes out the day you're ready for it to.
Your customer list, service catalog, pricing, and any campaign history you've got sitting in a spreadsheet.
Twilio number, A2P 10DLC registration, Stripe, Resend, a branded booking page, your domain. We handle all of it.
Templates seeded, team trained, dispatch live. Your first paying customer can be booked by the end of the week.
Investment
Month to month. Thirty-day notice to cancel. No annual contract. When you apply we'll quote you for what you actually need, based on your crews, locations, and SMS volume.
Founding customer program
The first ten businesses to sign get a lifetime-discounted setup fee, weekly office hours with the founder, and first access to every feature we ship. In exchange we ask for a quick testimonial once you're live. We're not looking for more customers. We're looking for the right ten.
Built by an operator
VeloxOS started as AquaFlow, a booking system I built for my own window cleaning company across Arizona, Idaho, and Utah. Before AquaFlow we ran the business on a Google Sheet, a Zapier flow that broke every third week, and a team chat nobody read. We were losing bookings in voicemail every single day.
Three weeks after the first SMS campaign went out, we'd booked $12,400 in two days. The tool grew from there. It now runs dispatch, reviews, payments, and lifecycle automations for storefront and clinic businesses on the same platform.
Same codebase I use on my own business. Same founder on the other end of the line.
Apply for the founding program. If we're a fit we'll set up a demo, scope the install, and send a custom quote within 48 hours.